Our feedback and review campaigns utilize texting, email, and direct mail, complemented by review management software for effortless response, facilitating the accumulation of 5-star customer reviews.
Increase in reviews
Increase in search views
Increase in site visits
Boost productivity by using AI to generate social content, analyze customer feedback, reply to reviews, chat with website visitors, and much more.
Pair Authentic Feedback+ with your CRM to generate reviews without lifting a finger — then use AIto generate tailored, error-free responses with a single click.
Reach customers and leads on high-converting channels like text, social, email, webchat, and more from a single inbox. Use AI to rephrase your responses and get quick conversation recaps.
Create social posts in minutes with AI, manage social presence across multiple locations, and engage with customers seamlessly – all from a single dashboard.
Authentic Feedback+ integrates with over 3,000 software systems — making it easy to generate more reviews, message more customers, and drive more revenue.
Authentic Feedback+ helps home services businesses and contractors improve their online reputation by helping them rank higher on local search with accurate listings, seamlessly generating a steady stream of reviews, and making it easy for happy customers to refer friends and family.
Authentic Feedback+’s automated review generation tool seamlessly gets reviews on 200+ sites like Google, Facebook, and more. Send automatic requests via text or email, prompting customers to easily leave reviews in two clicks.
Authentic Feedback+ is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. Some key differentiators are our award-winning customer support, premier Google partnership, and our integrations to the PMS systems you use to improve practice operations.
More than 150,000 local businesses, contractors, and brands use Authentic Feedback+ to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Authentic Feedback+ is purpose-built for local businesses, we do away with the need for multiple point solutions to manage reputation, interact with consumers, and deliver a great customer experience. Now all activity is managed and measured in one central place. Authentic Feedback+’s intuitive application and smart automation makes it nearly effortless to request reviews, generate referrals, measure sentiment, communicate with customers and much more.
We provide out-of-the-box integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to level up your business with automated review, referral, and survey requests. We integrate to the systems you already use like QuickBooks, Square, ServiceTitan, Housecall Pro, JobNimbus, Service Fusion, and many more.
