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Inside the gFour Client Experience: What Contractors Can Expect

4 minutes
99% Client Retention. Trusted by 200+ Contractors.

If You Want It Done Right…

They say, “If you want something done right, do it yourself.”

That’s where many teams land when it comes to relationship marketing:

But DIY usually means hit-or-miss. Some homeowners get the thank-you; others don’t. Reviews slip through the cracks. Referrals get left on the table. And reputation suffers.

The truth? If you want it done right every time, you hire the experts.
The question is: how do you know you’re trusting the right experts?

Here’s how gFour delivers a customer experience built to protect your reputation — and grow it.

The gFour Promise: Consistency Made Easy

Consistency matters. Before gFour, contractors told us:

That inconsistency shows up in your results — fewer reviews, missed referrals, and an uneven homeowner experience.

With gFour, that never happens. Every homeowner gets the right touch at the right time — every job, every year. We deliver at scale: serving 200+ contractors, shipping thousands of thank-you gifts and mailers, and sending hundreds of thousands of emails each month.

Ease matters too

Running a business is already demanding. We keep your lift minimal:

The time commitment: ~45 minutes a week during onboarding, then 30–45 minutes each quarter. Our team does the heavy lifting.

Who’s at the table: usually a marketing lead and the owner. No marketing role? A sales manager or admin can step in.

Your brand comes first

Homeowners never see gFour’s name. Every thank-you, review request, and referral invite carries:

During onboarding, we collect the assets we need from you. From there, our team handles every detail. If you rebrand, we update everything. 

To your homeowners, it always feels like it came directly from you. To you, it’s a secret weapon.

ROI starts fast — and builds over time

This isn’t a quick-hit marketing play. It’s a long-term system designed to keep your customers engaged for years.

At the same time, we don’t leave you waiting. We have playbooks to unlock early wins in the first 60–90 days:

Here’s what that looks like in the real world:

The result: contractors often see ROI-positive results by Month 3, while the program continues to build momentum month after month. Many of our clients have been with us for over a decade — because the system keeps paying dividends year after year.

The proof we deliver on our promise

Contractors stay because they see measurable ROI and trust the way their homeowners are treated

The numbers back up the stories: consistency, care, and results keep contractors with gFour year after year.

A team that has your back

The gFour system runs on smart tech — but its real strength is the team behind it. You get people fully invested in your success. One of our core values is “We Wow.” That means we’re always looking for new, personal ways to wow you as our client — and wow your homeowners on your behalf.

These aren’t exceptions; they’re how we operate. Your wins are our wins, and our team goes above and beyond to make sure your homeowners feel cared for and connected to your brand. That’s why contractors trust us with their most valuable asset: their reputation.

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